We had such a great stay here, we stayed here for 2 weeks over Christmas and New Year and had no problems at all as the staff were all brilliant, the facilities were all in working order, absolutely nothing to complaint about.
We arrived late in the evening but we were checked in and up to our room in no time.We were the only ones checking in so I think they were waiting for us to make sure that everything was done quickly for us.
As we are from the UK, the time different was 5 hours behind what we are used to so tried to stay up as late as possible so we were lucky as the bar was still open and doing food. It was nice to have somewhere to eat and chill out for a little while before heading up to bed.
There are 2 parts of the hotel, you have the main building which is the hotel side and then the West Wing that looks like a motel. We were in the main building on the 6th floor with our window facing down International Drive so we were quite high up and had a brilliant view. We saw Volcano Bay being built just across the high way as well.
The room is huge, we didn’t realise it was going to be as big as it was. There was a massive bed, it was so big that I had to do 3 full rolls to get across the bed haha. The bedside tables on both sides of the bed had laps, one had an alarm clock which also had USB points in the top and the other had the safe. There was a round table with 2 chairs, a wardrobe that also kept the ironing board and iron in it and a big side unit that had the TV on top, a microwave, a coffee machine, some drawers and the fridge in it. There is aircon in the room but don’t leave it on too much as it can really dry out the air in the room and there is no way of getting fresh air other than opening the main door as the windows don’t open in the room.
The bathroom was a nice big size as well with a lovely big bath/shower, toilet, a mirror with a sink under it and a bin
The room and bathroom was cleaned everyday in the early afternoon unless we put the “do not disturb” sign on the door. We put it up every other day as we were hardly in the room so didn’t make a lot of mess and it would of just wasted the house keeping staffs time.
There is a little shop where you can get food, drinks, snacks, merchandise, etc but to be honest, it is a bit on the pricey side. We would only go in there if we couldn’t be bothered to go to the Walgreens that is a 5 minute walk from the hotel.
The swimming pool is great, it’s not very big but to he fair, when we were using in the afternoons, there wasn’t many people in or around the pool so a lot of the time we had it to ourselves. We had one day of the holiday which everyone was saying was a cold day but being from the UK, we were still really hot haha. We were the only ones in the pool for about 2 hours and got some funny looks from people who were walking round in fleece jumpers haha. They even turned on the heating in the pool which basically turned it into a lovely huge warm bath. There is a fence all around the pool and you will need your room key to open the gate to get in. Towels are provided in a storage container next to the fence by the pool so that you don’t bring down your room towels. You don’t need to pay a deposit for the towels either.
There is a little gym but we didn’t use it during our stay, the equipment looked well looked after and clean.
There is a small arcade with a few games in it if you need a little bit of time to waste or just something to do while waiting to go out.
The hotel has a breakfast room which serves all-you-can-eat breakfast of sausages, bacon, eggs, grits, pancakes that you make yourself, cereal, fruit, etc. It’s meant to be about $7 dollars but there was an offer on with a little vouchers so it was only $4 or $5 each. The food was great, plenty to choose from to start you on your way each morning. There are staff that walk around topping up your coffee, we loved them as they would always have a chat and give us good tips on what to do and where to go.
The wifi is free throughout the hotel and no matter where we were, we had great service, even by the pool. You are given a little slip of paper with the password when you check in so that you can connect to the wifi.
They have a launderettes on the 3rd, 5th and 7th floor in the main building and the 2nd floor in the West Wing. You need tokens to use the machines which you can get from the machine in the launderettes or from reception if the machine isn’t working. Make sure you have lots of $1 coins as it works out as $3 for a wash, $3 for drying and £1 for the soup. We used the launderette about half way through our stay one evening when we weren’t planning on going out and didn’t see anyone but the other machines were being used. It takes about 30 minutes for the clothes to be washed and then another about an hour for them to dry in the tumble dryer so we just set an alarm on our phones to go down every 30 minutes to swap the clothes from the washing machine to the tumble dryer and then an hour alarm to go take them out and back to our room
There is a counter in the lobby where you can book days out, get park tickets and transport to attractions or taxis. We spoke to a few people on the counter over our stay and they gave us so much great advice on places to go and things to do. They have a free shuttle to Universal, Sea World and Aquatica from 7am to 11:45am every day. There is a return journey at times in the afternoon so make sure you check with the driver of the times. It’s first come first serviced so make sure you book transport the day before or get up early to see if you can get on one of the shuttles for that day, you can’t book a few days in advance.
The shuttle only takes about 20-30 minutes to get to Universal as it stops at a few other hotels. Or you can walk to Universal, it’s less than a mile away and it’s a very straightforward route. It took my husband and I about half an hour to walk it. If you are going to Disney, you can book a taxi from the counter, a return journey is $20. We also booked a taxi to the local Walmart which was $35 for a return journey.
If you get a pass for the iTrolly, there is a stop directly outside the hotel so getting around isn’t a problem.
There is a restaurant called Shogun Japanese Restaurant, we didn’t eat there as we thought it was a bit pricey but other guests that we spoke to about it said it was lots of fun and the food was really nice
I would gladly stay here again and again
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